Beranda > Messaging, TroubLesHooTinG > Message could not be displayed on Outlook Express

Message could not be displayed on Outlook Express

Hmm.. tadi ada trouble email di salah satu customer kantor gw, email yang diterimanya terdapat error “outlook express encountered an unexpected problem while displaying this message. check your computer for low memory or low disk space and try again.”

nah ini tahapan yang saya lakukan :

1. Tutup aplikasi OE
2. backup email ke direktori lain, misalnya c:\My Documents. Untuk melihat dimana tempat penyimpanan email: Tools>Option>Maintenance lalu klik Store folder. Biasanya default store folder email di C:\Documents and Settings\<User>\Local Settings\Application Data\Identities\{GUID}\Microsoft\Outlook Express

3. hapus email(.dbx) di store folder.
4. import email dari direktori tempat email di-backup.

Dibawah ini merupakan tahapan import :

– File>Import>Messages.
– Pilih aplikasi email yang digunakan, misal pilih outlook express 6
– Pilih import mail from an OE 6 store directory.
– browse lokasi penyimpanan email yang di-backup
– Pilih all folder untuk folder yang akan di import.

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